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Working from home wasn’t an option many businesses freely offered to their staff before this year. Many feared that staff may not be as productive working from home; however, many just didn’t have the IT infrastructure to deal with such a situation.

When lockdown first came into force and businesses had to close their shops and offices, the need for remote access and hosted desktops increased as business owners looked for an option for staff to work from home. However, as the lockdown continued and uncertainty rocked the busines world, investment into laptops, portable devices and file sharing capabilities are now essential, as businesses start implanting a “work from home” arrangement as part of their day to day workings.

Where businesses used to invest heavily in desktop PC’s, office phones and tech that was office based, the future of business IT is looking very different. Remote working has proven invaluable to businesses, particularly in a crisis, and organisations are equipping themselves with the tech they need to provide their staff with the opportunity to continue this type of working.

It’s not just office-based businesses that have been embracing the development of IT to enable them to continue working either. The hospitality industry is beginning to look very different, where we have seen the introduction of more online bookings, contactless ordering/paying with apps and QR codes to allow them to open and provide a safe environment for their customers and staff to visit and work for them again.

The implementation of any new tech isn’t as simple as buying some laptops, giving staff a work phone, or putting your business on an app. There are procedures that need to be put in place to ensure that cybersecurity standards are still being met, data protection is still being adhered to, and team members are still able to work efficiently. Accessing files, software applications and communications from home are all vital to ensure the new way of working is successful.

It may take some time for businesses to be fully set up for this kind of working, and for many businesses, remote working or the use of technology still won’t help get their businesses back up and running yet. But there is no denying, that IT has played a huge role in helping businesses survive and thrive during the crisis, and will continue to do so, even if it’s a different way to what we’ve been used to.