The Human Side of Redundancy

The spectre of redundancy looms large over many of us at this time; if you’re an employer your emotions might be cycling through fear, failure, despair and anger.  And if you’re an employee on the receiving end of that redundancy notice you’re also likely to be...

How to make more sales online this Christmas

We know that online shopping has been on the rise for some time, even before the pandemic. However, this year has seen businesses being forced to embrace the online space, to ensure they survive and provide customers the option to shop online with them.  Nevertheless,...

Come along to the Online Cardiff Christmas Indie Market

Business and The City has teamed up with Cardiff Indie Collective to bring you the Online Cardiff Christmas Indie Market! There is no denying it’s been a hard year for small businesses and with many Christmas fayres and markets being cancelled or under restrictions,...

Be someones shot of Whisky rather than everyone’s cup of tea | Penderyn Distillery

Pic Credit: SuppliedWhen Penderyn Distillery was launched, the idea of a Welsh Whisky wasn't everyone's, well, cup of tea. But that didn't stop Stephen Davies and the founders of the business. Twenty years on, Penderyn Distillery have not only put Wales on the map...

Latest Government support for businesses

As further restrictions have come into force for what looks like the next 6 months, the impact on the economy continues. The Chancellor of the Exchequer, Rishi Sunak announced this afternoon the new measures the government are taking to help protect jobs and support...

Wasn’t GDPR just a one-off event? We’re sorted, aren’t we?
Why should I care? Are you going to get caught out or punished for not having these things in place? My response to that question is always consistent. You possibly won’t. If you haven’t done these things and nothing ever goes wrong, you’ll almost certainly be fine.

However, is that the right and ethical approach for those you hold the data of, or the best practice for your organisation in the event of an incident? No. My recommendation is to continue working through your GDPR to-do list, even if that means dusting it off from the bottom of that drawer it’s been placed in.

From a business protection point of view, think Health & Safety. It’s highly unlikely you’ll ever have a fire on your premises, or have someone slip over on a pool of water and slip and break a leg, but you don’t have open flames in your workplace or leave spills, do you? Just in case. You’ll probably have is a fire blanket in the kitchen, fire extinguishers on the wall and a yellow hazard sign ready and waiting to put up in the event of a spill. Your electrical items will be tested once a year. There will be fire escape routes well signed and communicated. Just. In. Case. 

I find a Diamond Ring analogy gets the most understanding. Customers, connections and staff are giving you information that is valuable to them, and would be valuable to others. They don’t want it to be stolen, damaged, given away/sold or lost. Would you leave their Diamond ring out on a desk whilst you go for lunch or leave it on the printer? Would you shove it in a drawer overnight when a perfectly good lockable
secure unit was available? Would you trust it to a brand new employee you’ve just employed if they hadn’t been trained in how to look after it?

Think about how you handle your paperwork, your laptop, your HubSpot passwords and consider whether you are securing them like you would a diamond ring. Treat other people’s data like you’d expect your own to be treated and you won’t go far
wrong.